MasterControl Training Management

In regulated environments, employees whose jobs directly affect product quality must be trained on relevant SOPs, policies, and other critical documents. A paper-based system requires distribution of training materials, tasks, reminders, and exams in person or via phone or email. It requires a lot of time and effort. Without vigilance, tasks can fall through the cracks.

MasterControl Training greatly increases efficiency by automating management of all training tasks, from routing to follow-up and escalation. This training system offers the capability to provide online exams, group sign off for companies that train large groups, and automatic sequencing of training tasks for progressive training.

Any substantial change to an important document typically requires retraining on the updated document. When the document revision and training systems are disparate, employees could miss training tasks and continue to perform their jobs based on outdated information.

MasterControl connects training with document revision and all other quality processes for a holistic approach to quality management and compliance.

Training coordinators spend most of their time in routing, follow up, escalation, and tracking of training tasks. They spend equal amount of energy in testing, verifying results, and tracking completion of training tasks.

MasterControl's training software automates routine tasks so training coordinators can focus on the quality of the curriculum and effectiveness of the training.

Most auditors scrutinise training records. Under a manual system, tracking and preparing each employee's training file require enormous effort. Paper records can be easily misplaced, creating issues during audit.

MasterControl Training provides a centralised, web-based repository for all training documents, so users and auditors will find all the documents they need in one place, greatly increasing your audit readiness.

It's not enough to train employees; you want to make sure they understand the material to do their jobs properly. It's easy to neglect testing under a manual system because everything takes more effort.

MasterControl's user-friendly features facilitate testing and ensure greater user acceptance. They include the capability to add pictures to exams to help explain complex questions and save an exam if the trainee is interrupted.